Conditions of Purchase & Information

DAHLIA TUBERS

  • In the first few hours of our sale, ONLY credit card payments will be accepted. Will will add PayPal as a payment option later in the sale. This is due to the issues customers can encounter when using PayPal to check out quickly.

  • We are a small flower farm, the varieties in our store will be our excess stock, not all cultivars we grow will be for sale.

  • All tubers are shipped showing eyes and in perfect condition, they are packaged very carefully to avoid damage. The Rook Blooms holds no responsibility for tubers post shipping. Please advise of any damage or concerns immediately.

  • Tubers will be shipped in the weeks following the sale and packed chronologically.

  • Dahlia tuber growing is subject to many factors - weather, soil type, animal, pests and storage - A ‘How to’ will be provided with your order.

  • All cultivars are grown and divided by us at The Rook Blooms - to be best of our ability we have removed all signs of virus from our collection. Dahlia viruses can show when the plants are under stress and also be transmitted from other plants and weeds in your growing area. The Rook Blooms will offer no refunds for any plant growing in unhealthy conditions.

  • We can ship Australia wide - excluding TASMANIA, WESTERN AUSTRALIA or NT due to quarantine restrictions in those areas.

  • Shipping for dahlia tubers with be via Express Post ONLY

  • Items in your cart are not confirmed until payment is made. Items may disappear from your cart as other customers complete their transactions.

  • Stock is limited on some cultivars. There is also a limit of 1 tuber per customer on some cultivars. Those who purchase more by mistake will be refunded.

  • Tubers are shipped in environmentally conscious packaging and should be opened, inspected and stored in your preferred medium. We store our dahlias in damp coco peat prior to sale.

  • Some cultivars currently listed on our website may be removed prior to the sale as we count and check the quality of the tubers

  • We understand that in the midst of dahlia fever people often come back for a second order, and we are happy to combine up to two orders. Unfortunately after 2 orders we will need to deduct the credit card fees we incur and will refund the difference in postage excluding these fees.

  • We reserve the right to cancel/refund an order at our discretion.

TOOLS & BUCKET SUPPORTS

  • Items may be shipped Australia wide

  • Please notify us of any issues with your parcel upon arrival

  • Orders will be shipped within 1-3 business days

  • Please note - until check out/payment is completed, your cart is not confirmed.

  • We reserve the right to cancel/refund an order at our discretion.